doni88 Privacy Policy – Your Data, Your Rights

doni88 is an online gaming platform serving players in Bangladesh. To operate the platform, process payments, verify identities, and keep accounts secure, doni88 needs to collect certain personal information from its users. This Privacy Policy tells you exactly what that information is and what doni88 does with it.

doni88 is committed to handling your data responsibly. We collect only what we need, we store it securely, and we do not sell it to third parties for marketing purposes. Every data practice described in this policy is in place because it is necessary to run the platform safely and legally — not because doni88 wants to build a profile on you for advertising.

If you are reading this because you want to understand your rights or because you have a concern about how doni88 handles your data, the relevant sections are clearly labelled. You can jump directly to "Your Rights" using the table of contents on the left.

doni88 collects the following categories of personal data from users of the platform:

doni88 does not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

doni88 collects your personal data through the following channels:

• Direct submission: When you register an account on doni88, complete your profile, submit verification documents, make a deposit or withdrawal, or contact doni88 support.
• Automated collection: When you use the doni88 platform, technical data such as your IP address, device information, and session activity is collected automatically through cookies and server logs.
• Third-party providers: doni88 may receive data from payment processors (bKash, Nagad, Rocket) and identity verification services when you complete a transaction or KYC check.
• Responsible gaming tools: If you set deposit limits or request self-exclusion, doni88 records this as part of your account history to enforce your preferences.

doni88 does not purchase data lists from third-party marketing companies or data brokers. All data collected by doni88 comes directly from your interaction with the platform or from service providers that are necessary to operate it.

doni88 uses your personal data for the following purposes:

• To create and manage your doni88 account, including verifying your identity and age before allowing you to play or withdraw.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• To detect and prevent fraud, money laundering, and other prohibited activities on the doni88 platform.
• To enforce the doni88 Terms and Conditions, including identifying and closing duplicate accounts.
• To operate the responsible gaming programme — monitoring usage patterns and enforcing limits or exclusions that you have set.
• To send you account-related communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To send promotional communications about doni88 bonuses and offers, where you have opted in to receive them. You can opt out at any time.
• To improve the doni88 platform by analysing aggregated, anonymised usage data.
• To comply with legal and regulatory obligations applicable to doni88.

doni88 does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.

doni88 does not sell your personal data to any third party. Data is shared only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and are bound by their own data protection obligations.
• Identity verification providers: When you submit KYC documents, they are processed by a certified third-party verification service. This provider is contractually bound to use your data only for verification purposes on behalf of doni88.
• Game providers: Third-party game studios that supply games on doni88 may receive anonymised session data for the purpose of game performance monitoring. They do not receive your name, contact details, or financial information.
• Legal and regulatory authorities: doni88 may be required to disclose your data to law enforcement, regulatory bodies, or courts where required by applicable law. doni88 will only do so to the extent legally required and will notify you where permitted.
• Business transfers: In the event of a merger, acquisition, or sale of doni88 assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

All third parties that receive data from doni88 are required to handle it securely and in accordance with applicable data protection standards. doni88 does not permit third parties to use your data for their own marketing purposes.

doni88 uses cookies and similar tracking technologies to operate the platform and improve your experience. Here is what each type of cookie does on doni88:

doni88 does not use third-party advertising cookies or tracking pixels for retargeting purposes. You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your doni88 account.

doni88 retains your personal data for as long as your account is active and for a period after account closure as required by law and operational necessity. Specific retention periods are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for five years from the date of each transaction.
• KYC verification documents are retained for five years after the last verification check.
• Usage and gameplay data is retained for three years from the date of the activity, after which it is anonymised or deleted.
• Support communications are retained for two years from the date of the last interaction.

When retention periods expire, doni88 securely deletes or anonymises your data so that it can no longer be linked back to you. If you request deletion of your data before the retention period expires, doni88 will delete what it legally can and explain clearly what must be retained and why.

doni88 takes the security of your personal data seriously. The following measures are in place to protect your information on the doni88 platform:

• All data transmitted between your device and doni88 is encrypted using TLS (Transport Layer Security). The padlock icon in your browser confirms this encryption is active.
• Passwords are stored using one-way hashing. doni88 staff cannot see your password and will never ask you for it.
• Access to personal data within doni88 is restricted to staff who need it to perform their job. All staff with data access are trained in data protection practices.
• doni88 systems are monitored continuously for unauthorised access attempts and suspicious activity.
• KYC documents are stored in an encrypted, access-controlled environment separate from general platform data.

Despite these measures, no online platform can guarantee absolute security. If you suspect your doni88 account has been compromised, change your password immediately and contact doni88 support. In the event of a data breach that affects your rights, doni88 will notify you as required by applicable law.

As a doni88 user, you have the following rights regarding your personal data. To exercise any of these rights, contact doni88 support at [email protected] with your registered account details.

• Right to access: You can request a copy of the personal data doni88 holds about you at any time. doni88 will respond within 30 days.
• Right to correction: If any of your personal data held by doni88 is inaccurate or incomplete, you can request that it be corrected. For most account details, you can update these directly in your account settings.
• Right to deletion: You can request that doni88 delete your personal data. doni88 will delete what it legally can. Some data must be retained for legal compliance reasons, and doni88 will explain clearly what is kept and why.
• Right to restrict processing: You can ask doni88 to stop using your data for certain purposes while a dispute or review is in progress.
• Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to withdraw consent: Where doni88 processes your data based on your consent (such as for marketing emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to doni88 processing your data for direct marketing purposes at any time. doni88 will stop immediately upon receiving your objection.

doni88 will not charge you for exercising any of these rights and will not discriminate against you for doing so. All requests are handled within 30 days. If a request is complex or there are a large number of requests, doni88 may extend this by a further 30 days and will notify you accordingly.

doni88 is strictly an 18+ platform. doni88 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on doni88 or attempt to use the platform in any way.

If doni88 discovers that personal data has been collected from a person under 18, that account will be immediately closed, all data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on doni88, please contact [email protected] immediately so the account can be investigated and closed.

doni88 may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data practices. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes that affect your rights, doni88 will notify registered users via email or an in-platform notification before the changes take effect.

Your continued use of doni88 after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using doni88 and contact support to close your account and request deletion of your data.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how doni88 handles your personal information, please get in touch. The doni88 support team is available 24/7 and will direct your query to the right person.

Email: [email protected] — please include "Privacy Request" in the subject line so your message is routed correctly. doni88 aims to acknowledge all privacy-related emails within 24 hours and to resolve them within 30 days.

For account-specific queries, please have your registered mobile number or email address ready when you contact us so we can verify your identity before discussing your data.